
COVID-19 Safety Procedures
How we are minimizing the risk of contact & transmission:
Protection of our People
- Screening of all employees, encourage regular self assessments
- Continuous communication
- Tracking/Reporting sick days
- Reinforcement of hand washing practices
- Staggered breaks to eliminate two associates in proximity
Business Models Promoting Social Distancing
- Click & Collect Curbside Pick Up
- Dispensary to Door delivery service
NEW! Safe Home Delivery
- Our staff wear masks & gloves and sanitize before and after all orders
- HotBox Delivery Drivers cannot go into condo/apartment buildings, please meet us at lobby entrance.
Sanitation Supplies
- DS1 Disinfectant used to clean all surfaces
- Disinfectant Wipes & Additional Hand Sanitizer Solutions
Personal Protective Equipment
- Face Shields or Face Masks
- Gloves
- Acrylic Shields at age gating & cash counter
Operating Procedures
- Reduced hours of operation
- Reduction of staffing levels, one associate per station/zone to prevent unnecessary contact
- Extended Sanitation service “Ultra Touch”, conducted weekly
- Routine sanitation of the following touch points (every 15 minutes or following each guest visit):
- Entrance/Exits Doors & Handles
- POS/Merchant Terminals
- iPad
- Phone
- Display cabinets
- Associate Lockers (no overnight storage)
- Identified 6ft markers outside our location in the event of line up
- Social Distancing floor decals in our locations
- Strict return policy (when necessary accessories must be completely disinfected)
* * *
For more information on reducing the spread of Covid-19
Telehealth: 1-866-797-0000